The post office is usually pretty good about getting packages delivered on time. However sometimes delays do occur. If you ordered a live culture and are worried about it running out of food, don’t be! We give our cultures extra prebiotics before we ship them, so they can actually last up to two weeks in the mail. So if it takes a couple extra days to reach your home, it should still be perfectly fine.
Insulated Packaging & Ice Packs
If it's hot in your area (over 90° F), we recommend having your order shipped with insulated packaging and ice packs.
Here are a few things you should know:
- This will help your cultures stay cool for up to the first 72 hours of travel
- The package usually won't arrive cold
- This is ok, we just don't want your cultures to get too hot along the way (over 100°F)
- You'll still need to be home when the package arrives so you can bring it inside right away
- This shipping add-on doesn't count towards the $99 needed for free shipping
![Insulated Packaging Insulated Packaging](https://www.culturedfoodlife.com/wp-content/uploads/2022/08/Insulated-Packaging-1.jpg)